Problem Post

mr magnolia · Post by **mr magnolia** » 12 Apr 2006, 09:55

I watched the postie put down the magnolian delivery on the front mat just inside the open front door. After a micro-second or two, I moved to pick it up.

Lurking therein was the now-famous red card:- "We're looking after our packet because it's too big for your letterbox"

Maria · Post by **Maria** » 12 Apr 2006, 10:31

mr magnolia wrote:Lurking therein was the now-famous red card:- "We're looking after our packet because it's too big for your letterbox"

I'd be glad, if I were you Mr M, that he's left your letter-box well alone!

Epykat · Post by **Epykat** » 12 Apr 2006, 10:51

This week we're back to the "ignore the big brass letter box and shove it all under the door to get wet" scenario

Do you think anybody from the Post Office reads this?

Epykat · Post by **Epykat** » 30 Apr 2006, 17:10

Excelled themselves this week. Got my usual red card. Left house early to make special trip to PO to collect parcel which was too big for the letterbox they never use (they really mean too big to get under the door) and it was...................

2 free samples of Always Ultra (with wings)

Gizmo · Post by **Gizmo** » 30 Apr 2006, 18:36

Thanks Epykat, haven't laughed that much in ages!!!

under the sea · Post by **under the sea** » 30 Apr 2006, 18:54

Pleased I'm not the only one .. a couple of months ago I'd absent mindedly left my ipod at my mum's so she sent it to me by special delivery. I waited in for it, it didn't arrive, then later that evening a guy who lives in the tenement next to mine came round with it. It had been delivered to the wrong flat, in the wrong tenement! I was so grateful to the guy for being honest and bothering to deliver it to me, but not so grateful to the postal service. I'm currently waiting for a parcel (from ebay!) which was apparently sent a week and a half ago. I think I'll take a walk over to the depot and see if it's there, as by the sound of everyone else's experience it's likely to be, even though I didn't get a card either. Oh, and I've had cards too when we've been in! I have to say, these are the only bad experiences I've had here with the postal service here but they've both been within the last few months. More and more, I notice that I come to expect bad service - it's never a surprise unfortunately. Moan over folks!

Epykat · Post by **Epykat** » 30 Apr 2006, 19:02

under the sea wrote:even though I didn't get a card either!

Maybe they've run out of cards. Or they might be in the post.......

Sandra · Post by **Sandra** » 30 Apr 2006, 21:40

we got our post yesterday at 5pm

though it could have been they put it through the wrong letterbox.

under the sea · Post by **under the sea** » 30 Apr 2006, 22:15

I've just tracked my missing parcel on the Royal Mail website and, no surprises, it says they tried to deliver it on the 22nd and left a card. Obviously they didn't leave a card so I'm just hoping it's still at the depot. Is the postal service in other areas in Edinburgh this bad? I'm wondering if it's worth thinking about getting together and making a formal complaint to the Royal Mail, it sounds like lots of people in the area regularly experience postal problems! Not sure it would make much of a difference though.

Novastar · Post by **Novastar** » 01 May 2006, 20:55

under the sea wrote:Is the postal service in other areas in Edinburgh this bad?

Leith's fine. Get my mail every day between 10 and 11.

Unfortunatly I've never tried parcels (not sure I'd want to leave them with my neighbour). I always get them delivered to my work.

bellybabe · Post by **bellybabe** » 02 May 2006, 14:24

Sandra wrote:we got our post yesterday at 5pm though it could have been they put it through the wrong letterbox.

Not sure about your street, Sandra, but we had a couple of trainees who didn't know their way around very well delivering and we didn't get ours till 4ish. Our usual mix up with the tenement on the other side of the street had broken his brain - all taxis, pizzas, and letters whenever there's a new postie go there.

Dave Connelly · Post by **Dave Connelly** » 02 May 2006, 23:21

tee wrote: Parcelfarce is, however, a different story. Twice they've left parcels in my wheelie bin!! They've not managed to do it on bin day yet. Thankfully. And if you end up having to pick up an undelivered item it's one helluva trip across town.

Ah the old leave your expensive parcel in the dustbin trick. Parcelcrap have done this twice to me, and another time they left a very expensive signed for parcel on my doorstep. It was soaking wet when I got home.

The customer services dept, (when I got through), were very sorry, and told me that they employ sub contractors who don't always get it right. I did get a call from the SC who said he had sacked the delivery driver. (Aye right).

Epykat · Post by **Epykat** » 15 Feb 2009, 17:55

And so it continues!

As some of you may know (

) I'm recovering from an operation so running down the stairs at lightening speed isn't really on the cards for me at the moment....so....postie rang the bell, waited a nanosecond then stuck the red card through the letterbox

. Undeterred and keeping calm I went online (as instructed on the card) to have it redelivered to my local Post Office (which happens to be Craigentinny Avenue - a 2 minute walk). Even had a reference number sent from RM to my email. Trots off to the PO two days later as instructed to collect my parcel. Nippy sweety woman there informed me that they 'don't take in re-deliveries' because they 'don't have room'. I pointed out that on the website it gives them as an option for re-deliveries so where was my parcel? She shrugged and said 'try Brunswick Road' or Customer Services. Tried phoning: Portobello PO; Portobello Sorting Office; Brunswick Road Sorting Office; Customer Services - all of which were automated answering machines

. Went online, wrote out a complaints email, sent it, got it back as undeliverable! Finally had to go all the way to Brunswick Road to get the ruddy parcel

BeachBum · Post by **BeachBum** » 15 Feb 2009, 18:17

Epykat wrote:And so it continues!

As some of you may know ( ) I'm recovering from an operation so running down the stairs at lightening speed isn't really on the cards for me at the moment....so....postie rang the bell, waited a nanosecond then stuck the red card through the letterbox . Undeterred and keeping calm I went online (as instructed on the card) to have it redelivered to my local Post Office (which happens to be Craigentinny Avenue - a 2 minute walk). Even had a reference number sent from RM to my email. Trots off to the PO two days later as instructed to collect my parcel. Nippy sweety woman there informed me that they 'don't take in re-deliveries' because they 'don't have room'. I pointed out that on the website it gives them as an option for re-deliveries so where was my parcel? She shrugged and said 'try Brunswick Road' or Customer Services. Tried phoning: Portobello PO; Portobello Sorting Office; Brunswick Road Sorting Office; Customer Services - all of which were automated answering machines . Went online, wrote out a complaints email, sent it, got it back as undeliverable! Finally had to go all the way to Brunswick Road to get the ruddy parcel

Ive never had trouble getting through to the Porty sorting office.

I was having a right problem with posties putting through little cards saying i wasnt in when they had bulky/awkward packets & parcels, when actually I was but they couldnt be bothered carrying round my parcels so thought they would get me to do the carrying. Even though im less than two minutes from the sorting office.

The manager at Porty sorting office was really helpful and got it all sorted out no probs.

magbagpuss · Post by **magbagpuss** » 28 Feb 2009, 09:04

We must be lucky , our posties are fab . The letter post Postie will leave stuff downstairs n always lets us know where it is . The parcel Postie will go out his way and call early as he said he sees me at the bus stop at 7.30 so stops off before to catch us as the shops are not open.

Epykat · Post by **Epykat** » 28 Feb 2009, 10:05

magbagpuss wrote:We must be lucky , our posties are fab . The letter post Postie will leave stuff downstairs n always lets us know where it is . The parcel Postie will go out his way and call early as he said he sees me at the bus stop at 7.30 so stops off before to catch us as the shops are not open.

Could you possibly give me the phone numbers of these men?

I've now taken to requesting that anything I order is NOT sent by registered post because at least then there is a small chance that they might actually put it through the door. If they have any excuse not to try the letter box they'll take it and it's another very long round trip to Brunswick Road for me (no car most of the time). I've also noticed that when I do have to go to Brunswick Road the queue is always out of the door so it would appear that a large part of Edinburgh isn't getting it's parcels delivered

. I hate the PO almost as much as I hate the Council

BeachBum · Post by **BeachBum** » 28 Feb 2009, 10:26

Epykat wrote: I hate the PO almost as much as I hate the Council

Wouldnt it be fab if you postie reads this forum, reads you saying that you hate him, and then he really buggers up your post........nah, im sure he wont do that.lol

Post by **wangi** » 28 Feb 2009, 13:25

Well it is a much more honest and accurate "performance metric"...

BeachBum · Post by **BeachBum** » 28 Feb 2009, 14:46

I forgot to include something in my posting on 15/02/2009 17:17.

I awlays have a bleather with the postie who does where I work and he was saying that sometimes when a postie has a parcel or signed for letter and the person isnt in, they dont have any cards left to put through peoples doors, so later on another postie in a van might drive round and put the card through, or the next morning a card will get put through. so that might explain why on some occassions people gets cards through their door despite being in.

Epykat · Post by **Epykat** » 28 Feb 2009, 15:40

They couldn't bugger up the post any more than they already do.

As regards putting cards through doors it would just be simpler all round if they put the mail through the door or used their initiative and left it with a neighbour.

BeachBum · Post by **BeachBum** » 28 Feb 2009, 15:55

Epykat wrote:As regards putting cards through doors it would just be simpler all round if they put the mail through the door or used their initiative and left it with a neighbour.

Providing you get along with your neighbour. It happened to someone I knew. They didnt get on with their neighbour due to an ongoing feud about a wheelie bin. The neighbour took in a parcel and duly threw it out his back window onto the path below. The contents inside being smashed.

Made me laugh but ma pal wasnt too happy.