Virgin Media-check your phone line

SoupDragon · Post by **SoupDragon** » 20 Oct 2009, 17:57

Call your land line from a mobile to see if it rings
I discovered on Monday we were not getting incoming calls, which is a real nuisance as my dad is very ill in the Royal.
I told them I've found out my upstairs neighbour has the same problem but they still insisted they need acess to the house and the earliest day would be Wednesday.
I'm wondering if there's more than our stair affected.

bearcub · Post by **bearcub** » 21 Oct 2009, 21:53

We had the same problem. We were about to replace the phone (it's on it's last legs and we thought it had finally given up the ghost) until I came on here and read your post!

S was worried yesterday when I never answered the phone when I was off work...not enough to rush home to check mind you!

Have just checked again and seems to be working ok now.

SoupDragon · Post by **SoupDragon** » 15 Nov 2009, 11:07

It's happened again!
My upstairs neighbour has just been down to check we have the same problem.
Can make calls out but calls in ring out.
Currently on hold to report the fault.

Maria · Post by **Maria** » 15 Nov 2009, 11:18

We're on Virgin too SD. Just checked, but our phone is fine.

SoupDragon · Post by **SoupDragon** » 15 Nov 2009, 11:24

They're sending a technician out on Tuesday and I have to be in the house!
Grrr I keep explaining the fault cant be inside our flat if upstairs neighbour has same fault and last time it was ajunction box fault.
Humph!